Blog Car Accident Insurance Scams

Sep 29, 2017

Watch Out For These Car Insurance Scams in Canada

two vehicles involved with an accident

Unfortunately, car insurance scams happen. They are common. It’s the main reason why drivers in Ontario pay the highest car insurance quotes. Therefore, it’s important for all drivers to be conscious of the types of insurance scams that are being staged. Otherwise, you could become a victim of a scam.

This blog post will educate you about auto insurance scams, explain who scammers are, outline common car insurance claim scams, and provide important tips for how to avoid becoming a victim of a scam.

What Are Car Insurance Scams?

Car insurance scams are a type of insurance fraud. Scammers target unsuspecting people. Auto accidents can be traumatic. The scammer stages accidents and then takes advantage of you when you are vulnerable. Drivers can be targets of insurance scams at any time, any place, and accidents can be staged in many ways.

Who Are Car Insurance Scammers?

Insurance scammers come in all shapes and sizes. Some act alone, others work in groups. You may have seen the videos online of people attempting to stage vehicle-pedestrian accidents by jumping in front of vehicles. However, most car insurance scams are performed by organized crime groups. They work together to stage accidents with other drivers.

The Insurance Bureau of Canada explains:

“These groups often plan staged collisions and may have ownership or interest in service provider companies that could profit from false insurance claims. Examples of service providers include body shops, tow truck companies, legal representative firms, health clinics, and assessment centres.”

These groups of insurance scammers know how to scam car insurance companies. They are very crafty and often get away with their crimes. This directly affects policies, and it’s a reason why insurance rates are so high here in Ontario.

What Are The Consequences Of Insurance Scams?

air bag deployed inside vehicle

Car insurance scams have a ripple effect on the industry. Here are some of the consequences of the prevalence of auto accident scams:

  1. Increased rates : Insurers pay more when fraud occurs. It’s estimated that about 15% of your premiums go toward paying for insurance fraud and scams.
  2. Out of pocket costs : You could get stuck paying for the repairs even if you didn’t cause the accident.
  3. Lost time and inconvenience : Being a victim of car accident scams can cost you time, the inconvenience of going to a collision reporting centre, getting car repairs, filing an insurance claim, filing a police report and possibly appearing in court.
  4. Injury : The actions of insurance scammers could cause injuries to you, passengers and other parties.

Staged Car Accident Insurance Scams

Car insurance scams take many shapes. In most cases, they are in the form of a staged car accident.

“Some fraudsters deliberately stage auto collisions so that they can submit insurance claims for fake injuries and auto damage. Sometimes they have already caused extensive damage to their vehicles elsewhere, or do so later, in order to make larger claims,” say the Financial Services Commission of Ontario.

Here are some of the most common staged accident scams :

Rear end collision scams

This is one of the most common types of staged accidents. The scammer will pull in front of you, wait for you to get close, and then jam on the brakes, causing you to rear-end them. This works because, in most traffic accidents, the person who rear-ends the other vehicle is almost always at fault.

T-bone accident scam

This scam involves a scammer waiting for your car to enter an intersection. They then speed into the intersection and T-bone your vehicle. A fake witness will tell the police that you were the one who ran the red light or stop sign, causing you to be at fault.

Sideswiped car accident

This scam involves another driver purposely turning into your vehicle to cause an accident. It commonly happens when you may be distracted, you are on a bend in the road, or during a lane change.

Wave and hit

In this scam, you will be waved through by another driver, who has the right of way. When you begin to proceed, the scammer will speed up to cause an accident. They deny waving you through and make it seem like your fault. This works because it is difficult for you to prove you were waved through by the other driver.

Start and stop

This is common during rush hour and in locations with heavy stop-and-go traffic. The scammer, in the vehicle ahead of you, starts to drive forward as traffic speeds up, but then brakes suddenly, causing a rear end traffic accident.

Common Insurance Claim Scams

Staged Car Accidents

The following accidents lead to car insurance claim scams that benefit scammers:

The bad Samaritan scam

In this scam, a second scammer, who was not involved in the accident, will approach you after an accident and attempt to make “helpful” suggestions. They may suggest you use a specific tow truck, body shop, or legal services, which are fraudulent. They may pose as authority figures such as a doctor, fire fighter, off duty police officer, or someone else you would trust.

Fake car accident injury scam

Fake injury scams are common after minor fender benders. The other driver often claims they have back pain or other difficult to diagnose injuries. They seek medical attention and file a claim. The scammer may use a doctor or clinic that is working with them.

Fake victim scams

Believe it or not, some scammers will claim they were in the vehicle and sustained injuries when they were not even involved in the accident. They will file a personal injury claim with your insurer and seek compensation.

Tow truck scams

This is a common insurance fraud ring scam. A tow truck driver arrives at the scene of an accident and recommends towing your vehicle to a specific repair shop. The repair shop pays the tow truck driver a fee for bringing your vehicle to their shop. The repair shop will then overcharge for repairs and make up required repairs, costing you and your insurer more money.

Fake damage

Scammers will claim their vehicle was damaged worse than it actually is. They do this to pocket the payout for the claim. Some scammers even use pre-damaged vehicles to cause the accident.

Common Staged Accident Indicators

Car Insurance Scams

If you are involved in a collision, be aware of these signs of a staged car accident by staged accident rings:

  • Unnecessary sudden movements : If a vehicle stops suddenly, cuts you off or makes an unnatural move, it may be a sign of an accident scam.
  • Pressure : The other driver or “witnesses” are pressuring you to use a certain tow truck company, body shop, or to visit a specific medical clinic.
  • Gut feeling : Something just seems off about the situation.
  • Convenient witnesses : Witnesses appear on scene almost immediately and back up everything the other driver says.
  • New passengers : Extra passengers seem to appear and jump into other cars involved.

How To Avoid Being A Victim Of Insurance Scams

Your first step to avoiding being a victim of car accident insurance scams is awareness by being conscious of the above staged car accident scam indicators. Here are some additional tips to avoid being an insurance scam victim:

  • Drive carefully : Drive safely, leave enough space between you and other vehicles, and keep your head on a swivel.
  • Be prepared : Always be aware of your surroundings.
  • Know who scammers target : Car accident scammers commonly target people who drive expensive vehicles, new cars, work and commercial vehicles, and target women or older drivers.

How To Handle Car Insurance Scams

How you handle yourself at the scene of a potential car accident scam is important. Your actions will not only protect you from being deemed the cause of an at fault car accident, it will also help to potentially catch car insurance scammers in the act. Here are some tips for handling a suspected car accident scam situation:

  • Record as much information as possible : Just like with any other type of car accident, follow recommended car accident reporting protocols. Take photos, write down car insurance information, vehicle registration, driver’s license number, contact information, a description of the driver and a record of the events that took place.
  • Call the police : If you suspect a scam, call the police immediately, even if it was a minor accident or fender bender.
  • Make note of your surroundings : Did anyone appear on the scene right away? Was anyone acting suspiciously? Was anyone attempting to pressure or intimidate you?
  • Do NOT accept a settlement onsite : Some fraudsters may attempt to settle the situation on site with cash. Don’t take it.
  • Notify your insurance company : Whether you decide to file a claim or not, report the accident to your imsurer. Let them know if you think you may have been the victim of a scam.